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Suggestion Box – Home

Here you can view and vote on ideas that are brought forward by other parents and guardians in regards to new features that could be added to the My Family Room system to make it more useful to you. To avoid duplication of ideas, we encourage you to check out (and vote on) other parent’s ideas before you submit your own.

Please maintain a level of courtesy when posting suggestions or comments. We reserve the right to delete any comments that are discourteous or inflammatory in nature.

34 results found

  1. Request school Change online

    We should be able to put in a request to switch schools online. It is such an inconvenient hassle to get kids switched from one school to another after a move, as principals are often so slow on getting in touch with parents.

    1 vote

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    Good afternoon,


    Thank you for your suggestion, I've marked it as under review so it can be considered for future features in My Family Room.


    The process of moving a student from one School to another does currently require school staff to process the transfer as well as transfer documents between schools, however I do see a benefit to making such a request from the My Family Room platform.


    Thank you,


    My Family Room Support

  2. When a refund is issued dont freeze an account. My child is missing hot lunches for the month now!

    I was issued a refund because of a system glitch, and now I have to wait 20 days before I can use the account again. The app says to contact the school to get hit lunches paid for in person, but the school refuses to do so. Unacceptable. We should have the option to reload to our account right away.

    1 vote

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    Hello,


    Thank you for your suggestion!  When a cash-out is requested and being processed we cannot currently allow funds to be added or used on the account.  This may be something that is remedied in future versions of My Family Room and this suggestion is being taken under review.


    Thank you.

  3. There are absences here that are not absences and it would be great to be able to note that

    There are absences here that are not absences and it would be great to be able to note that

    1 vote

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    Hello,


    Thank you for your suggestion, currently attendance corrections need to be made and approved by the school office staff, I recommend contacting them to address the attendance issues.


    Your suggestion to be able to note attendance discrepancies has been noted and considered for future updates.


    Thank you!

  4. Allow the Parents to modify or delete a scheduled late note or Absence.

    Allow Parents to modify or delete a scheduled late note or Absence that they posted. In case Appointment gets canceled and child no longer needs to be late or absent. Since School said they cannot do it and unable to do that myself.

    1 vote

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  5. Wait list information

    Please include information about waitlists (like how long you will be waiting, or if your child is on a wait list) for High School students. My daughter is on a wait list to start grade 10. Thanks.

    1 vote

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  6. Have a parent section to show report cards, as well as teachers comments.

    Have a parent section to show report cards, as well as teachers comments. It would be great to have something like google classroom where the parents can speak with teachers and get to see the progress of the students workload and assignments. Just getting a grade mark doesn't represent the efforts or focus of the student understanding.

    1 vote

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    Thank you for your suggestion. We have included report cards to our future software changes so you will see this in upcoming updates.

    The UCDSB uses Microsoft Teams, ClassNotebook as well as Brightspace for online learning and to communicate with students and families. Each teacher can decide which product works best for their classroom. You may wish to discuss this with your
    child’s teacher or the school principal.

  7. Absence Notification - email alert when school responds / accepts

    Today I submitted an absence notification for our daughter who I will be picking up from school early. I received an email notification that the submission was sent to the school. Upon speaking with the School Administrator, she mentioned that she replied to the email notification that the school received ... yet I didn't get an email for this acknowledgement.
    I would like to suggest that IF the school replies to the absence notification (not all situations would merit a reply), that an email be sent to the parent with their reply / acknowledgement.

    1 vote

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  8. Online report cards

    Put all your child's report cards under their account for future reference. With space for comments by parents.

    1 vote

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  9. Online registration and resources

    Would like to see a "one-stop-shop" for online registration, resources, and curriculum. Registration from, curriculum guidline, weekly schedule for both online and home study, home study packages (and answer key),

    1 vote

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  10. RELEASED CLASSES

    if a senior student that takes on line courses at home and only has one in school class and the teacher has a "release" I understand the student is still suppose to go for "attendance" but what sense does it make for a student to get transportation to the school for the "attendance check in only" if they know they have a release. Then it shows as absent on their record??? but if they drove there and checked in there was no class to attend regardless? could there be a tab to check off for class release and then if…

    1 vote

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  11. Excessive Paper Coming Home

    With 3 kids in the same school. We have a lot of paper notices coming home. These should all be emailed out. Even permission slips and such can be done like this. This would save paper, ink and teacher time putting each one into the kids agenda books.

    1 vote

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  12. Check box - to delete more than one notification at a time.

    Can you make a check box to delete more than one notification at a time, you click on one and wait....then click on another and wait....

    1 vote

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  13. Multiple children, same function

    I have 4 children, can you make it be possible to click on more than one child at a time to preform the same action, rather than the same action 4 times in a row?

    1 vote

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  14. 1 vote

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    Thank you for your feedback.

    To better understand your needs, please submit a ticket to the My Family Room support team by visiting https://askuc.ucdsb.ca/MyFamilyRoom/ . Scroll to the bottom of the Help page, and click on the Contact Us link to submit your ticket. A member of our support team will be able to contact your directly.

    We are committed to ensuring you have a successful experience using the My Family Room service.

    - My Family Room Team

  15. add to order

    when you order food, then accept the payment and then realize you want to add to your order, there should be an option to do so.

    1 vote

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  16. students time table

    able to view students time table

    1 vote

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  17. "Mark all read" for events

    It is tedious to mark events read one by one (especially when you block the whole UI with a spinner between each one). Can you add a "mark all read" option to the events list?

    1 vote

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  18. Absent messages,

    I received an email of my son be absent from class. However I had already called in in the AM to advise the school that he would be absent from that class. Should I be doing anything different?
    Maybe have an answering machine for all absent messages. Then check the messages, prior to sending out notices to parents. I understand the people at the front offices are very busy and may forget to notify that a parent has already called in.
    This may streamline it ?

    1 vote

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  19. 1 vote

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  20. Approved people for Pick up Listing

    Is there somewhere already that we can add who has authority to pick up my children other than myself and my husband? I would like to be able to add my son as a pick up authority.

    1 vote

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