Suggestion Box – Home
Here you can view and vote on ideas that are brought forward by other parents and guardians in regards to new features that could be added to the My Family Room system to make it more useful to you. To avoid duplication of ideas, we encourage you to check out (and vote on) other parent’s ideas before you submit your own.
Please maintain a level of courtesy when posting suggestions or comments. We reserve the right to delete any comments that are discourteous or inflammatory in nature.
17 results found
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this morning I received 8 notifications of bus cancelations, my suggestion is to reduce that number to 1 per household!!!!!
deduce notifications for bus cancelations!
1 voteThank you for your feedback!
Please note that we are aware of excessive notifications due to a technical issue.
The issue has since been resolved, and normal operation of 1 notification per student per selected contact preference should resume.
We apologize for any inconvenience this may have caused.
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an itemized log of your purchases
Please make a feature where you can go bak and see what you signed up for on which days. For example: hot lunches - it would be helpful to be able to go back and see what days you signed up for. With multiple hot lunch days and multiple kids, sometimes, its necessary to go and see what which days you have hot lunches. If this feature already exists, its not obvious.
1 voteHello,
This feature is currently available, but it depends on how the event is setup by the school, you can only see the options you chose when the event is listed under the accepted tab, the event moves from the accepted tab to the unavailable tab after the set "End Date" of the event. The Events are often set by the office staff to start and end on the first day of the event, if instead they set the start and end date to the end of the month, the event would stay in the accepted tab until the end of the month and you could see the options you chose up to the set "End Date"
Please use the Help/Contact Us section of myfamilyroom.ca to submit a request and let us know which school is creating the event, we can contact them to update their practices.
Thank you!
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Absences
Have other as an option and allow parents to send in note. My son and I were told he was not registered in any classes so did not attend school until sorted out..he should not be marked absence for those days and we were misinformed
1 voteHello,
Thank you for your feedback!
Please contact your child's School to see if their policy allows the enrollment/start date to be modified to correct attendance.
Thank you.
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Donating to Special Events
It would be awesome to be able to donate to special events at your child’s school (like Terry Fox Run) via My Family Room.
1 voteThank you for your suggestion. My Family Room has an option for Online Payments which schools can choose to use. If you have a My Family Room account, you may want to talk to your school principal about Online Payments.
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Message column
Wondering what happens to loaded $ for lunches when Children will not be ordering online anymore
1 voteParents with loaded funds in My Family Room can contact the school and request a refund.
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Edit primary e-mail address
In case someone's e-mail account gets hacked, it would be great if the primary e-mail address in My Family Room could be edited.
1 voteThank you for your suggestion. The My Family Room accounts are built based on the email used during registration. For that reason our Information Technology Services department must manually make changes to email addresses to ensure that the account stays in tact. If you would like to change your My Family Room email address, please contact your school’s office and they will gather the information needed to change the address.
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Asynchronous learning at home comment & absent boxes
Asynchronous learning at home should not and can not be marked absent over a month into school
Correct this issue immediately as it is very frustrating and annoying on all parties1 voteHi!
Thank you for your feedback. If you have questions or concerns regarding attendance, please contact your school principal.
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Add suspended
Add suspended In drop drop box as a choice
1 voteThank you for your feedback.
While a student may be absent due to a suspension, it is not an absence reason parents are meant to use. The school is to be managing student absences due to school invoked suspensions.
Questions may be directed to your child’s school.
- My Family Room Team
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Sports/field trip online payments
Add a tab to make payments for other things online ie field trips or sport events, similar to hot lunches, but for other school activists.
1 voteThank you for your feedback.
We currently do offer field trip online forms and payments. Your school will be able to offer this payment and approval option.
- My Family Room Team.
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I want to delete my account. I mistakenly signed up. I'm in the wrong region
I just want to delete my account. I made it before I realized it's for upper Canada. I'm not from there.
1 voteWe are very sorry you are having difficulties.
Please submit a ticket to the My Family Room support team by visiting https://askuc.ucdsb.ca/MyFamilyRoom/ . Scroll to the bottom of the Help page, and click on the Contact Us link to submit your ticket. A member of our support team will be able to contact your directly.
We are committed to ensuring you have a successful experience using the My Family Room service.
- My Family Room Team
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Field Trips
A list of all upcoming field trips along with what they should be bringing would be great. Once those forms are returned to the school it isn't easy to remember where and when the kids are going or what they need to bring it it aasn't marked down before returning forms.
1 voteThank you for your wonderful suggestion.
This functionality already exists in My Family Room calendars. The information would need to added in by each individual school.
If you need to see this information, please contact your school so they can begin updating the calendars for My Family Room.
My Family Room Team
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Family Profile - why does each parent need to register their own profile?
It seems silly to have both my wife and I sign up on here for the same purpose, for the same children. Why can't we have multiple parents in the same profile?
1 voteThank you for your feedback.
We request that parents have their own accounts for security purposes – for example for parents who do not reside in the same household.
However, if you wish to share an account you may choose to do so.
You may find the details regarding your question in the My Family Room Help. https://askuc.ucdsb.ca/MyFamilyRoom/
- The My Family Room Team
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Add an area to communicate an absence or tardy, on this site and on the school webpage.
As mentioned in the description, Please consider adding a section so that we can communicate when a student will be absent or tardy. This feature would be nice to have on this site as well as the North Grenville District High School page.
1 voteThank you for your feedback.
The ability to report your child’s absence and lates currently exists in My Family Room on the website and the mobile app for Android and iOS.
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To put the "Attendance" tab on the main Home page. Everytime I use it I forget that it's in the little printing at the bottom of the page.
To put the "Attendance" tab on the main Home page. Everytime I use it I forget that it's in the subtext at the bottom of the website's page.
2 votes -
Please add a place to Self Identify as Indigenous!
Just registered my child and noticed there was no place to identify as a First Nations family.
For our family, these means regularly attending ceremonies!1 voteAboriginal Self-identification is now an option for parents to select in the Online Registration form.
- My Family Room Team
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16 votes
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Pay for school items online
It would be great if parents could pay for stuff online through this service
18 votesOnline Payments is rolling into UCDSB schools beginning February 1, 2018. Information on when it is coming to your school will be available soon.
- The My Family Room Team
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