Suggestion Box – Home
Here you can view and vote on ideas that are brought forward by other parents and guardians in regards to new features that could be added to the My Family Room system to make it more useful to you. To avoid duplication of ideas, we encourage you to check out (and vote on) other parent’s ideas before you submit your own.
Please maintain a level of courtesy when posting suggestions or comments. We reserve the right to delete any comments that are discourteous or inflammatory in nature.
122 results found
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Request school Change online
We should be able to put in a request to switch schools online. It is such an inconvenient hassle to get kids switched from one school to another after a move, as principals are often so slow on getting in touch with parents.
1 voteGood afternoon,
Thank you for your suggestion, I've marked it as under review so it can be considered for future features in My Family Room.
The process of moving a student from one School to another does currently require school staff to process the transfer as well as transfer documents between schools, however I do see a benefit to making such a request from the My Family Room platform.
Thank you,
My Family Room Support
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Web and app versions of MyFamilyRoom should have the same functionality.
The app doesn't have the same options as the web version of MyFamilyRoom - example access to registration etc. Both should have the same functionality.
1 voteGood morning,
Thank you for your feedback, and suggestion.
You will be happy to know that a new version of the My Family Room apps will soon be released, and they will have the same functionality as the website.
If you have any questions, please contact support via the Contact Us form in the help section of the My Family Room website www.myfamilyroom.ca
Thank you,
My Family Room Support
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If a student is absent unexpected, the notification should go to the parents immediately
My daughter was marked absent unexpected from her 12:05PM class as I picked her for emergency appointment, but I received email notification at 4:40PM which is too late.
Also, when confirming the absence, I could only select reason and no area to provide reasoning or justification.
For some absence, I can see my daughter is marked absent twice for the same class and same subject by using code 1 or 11 which does not make sense as there is only one class for each subject per day so how she is absent twice from the same class if the class…1 voteGood morning,
Thank you for your feedback and suggestion. I have marked this as under review so we can consider adding a notes section to the unexplained absence reply in a future version of My Family Room.
With regards to the notification time of 4:40 pm, it would depend mostly on the time the teacher took attendance, 4:40 pm is an expected notification time.
With regards to a double absence, there are scenarios where courses occur over a double period, in that scenario attendance is taken twice for the same course/class. To investigate this further please contact the school, or submit a support request through the Help/Contact Us form at www.myfamilyroom.ca
Thank you,
My Family Room Support
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Phone App able to stay logged in
It would be great to be able to stay logged in on the app on the phone- to further on that idea- have the option to have push notifications for new event/event reminders, snow days, etc.
1 voteGood morning,
Thank you for your suggestions, we really appreciate them!!
I have listed these suggestions as under review for future changes to My Family Room.
Thank you,
My Family Room Support
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Memo area
when reporting an absence it would be helpful to have a dropdown area where parents can elaborate further on the selected reason for absence.
1 voteGood afternoon,
Thank you for your suggestion! I have set this as under review so it can be considered for future changes to My Family Room.
Thank you!
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Fix Absence tool
When you approve an absence after the fact, all you get is the wheel of death, you have to log out and log back in. Feature needs fixing. Also should have option to make note. Ex. my kid missed class because the school made a mistake, her absence was at the fault of the school.
1 voteHello,
Thank you for your suggestion!
This is being taken under review for future versions of My Family Room.
Thank you.
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0 votes
Hello,
Thank you for your suggestion!
This is being taken under review for future versions of My Family Room.
Thank you.
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0 votes
Hello,
Thank you for your suggestion!
This is being taken under review for future versions of My Family Room.
Thank you.
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Parent Signature Excursion Form Medical details as digital copy
Please include digital copy with electronic signature to save parents completing paper copy for every activity within School Year. MINIMAL- basic MEdical Details form save to student's file.
0 votesHello,
Thank you for your suggestion!
My Family Room currently has the ability to provide limited parts of this feature, this is being taken under review for expanded features in future versions of My Family Room.
Thank you.
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0 votes
Thank you for your suggestion.
We have taken this under review for future features.
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Create a “check out” option for paying for events rather than loading funds to then go and pay.
There should be a streamlined process for “checking out” to pay for events. The feature to load funds into my account is currently not visible which means I can’t use the online payment option. There should be a simpler method for doing this.
0 votesHello,
Thank you for your suggestion!
This is being taken under review for future versions of My Family Room.
Thank you.
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When a refund is issued dont freeze an account. My child is missing hot lunches for the month now!
I was issued a refund because of a system glitch, and now I have to wait 20 days before I can use the account again. The app says to contact the school to get hit lunches paid for in person, but the school refuses to do so. Unacceptable. We should have the option to reload to our account right away.
1 voteHello,
Thank you for your suggestion! When a cash-out is requested and being processed we cannot currently allow funds to be added or used on the account. This may be something that is remedied in future versions of My Family Room and this suggestion is being taken under review.
Thank you.
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When asked is absence expected.. and you say NO because your child WAS in class (subsitute teacher) - give an option to add this information
When asked is absence expected.. and you say NO because your child WAS in class (subsitute teacher) - give an option to add this information
1 voteThank you for your feedback/suggestion.
This feature has been suggested before and is still listed for consideration in future development.
Thank you again!
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Check boxes
How about checking off the box of the kid who is actually going to be absent rather than checking off ALL THE BOXES of the kids who are NOT going to be absent. It’s ridiculous the way it is now.
1 voteThank you for your suggestion!
I have marked this suggestion as under review so it will be considered for future updates.
Thank you again!
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Being able to add/modify/delete other emergency contacts
An option to add/modify/delete other emergency contacts
0 votesThank you for your suggestion!
I have marked this suggestion as under review so it will be considered for future updates.
Thank you again!
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Gender identity
In your profile options you do not have none binary options, as someone who identifies as one that would be nice for me and others,
0 votesThank you for your suggestion!
I have marked this suggestion as under review so it will be considered for future updates.
Thank you again!
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I cannot access any of the surveys needing completed. If they are important they should be easy to access!!!
Surveys that are important and need to be completed should be easy to access!!
0 votesThank you for your feedback!
I will pass this on so it can be considered for future surveys.
Thank you!
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Make all of the correspondences, surveys and documents available on 1 platform.
Right now, we are shuffling between Parental Portal, STEO, my kids school email and our personal email.
Frankly, I am confused. Every morning I do 15 min of just circling in order to figure out if there is a bus, if there are any documents or surveys to file and if there are activities to sign for.
Can there be one place for all of this?
Thank you for considering and I hope everyone has a wonderful day.0 votesHello,
Thank you for your feedback and suggestions!
Unfortunately the services you listed are part of different entities, such as the UCDSB, STEO, and the Ontario Department of Education, when organizations are separate it's typical for communication to be separate as well. At the UCDSB we do try to keep our communications consistent and allow guardians to modify their notification settings through their My Family Room account.
Thank you!
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combine all my children so that I'm only getting one email/text or phone call regarding school closures, snow days, or surveys etc!!!!!!!!!
I just received 3 emails, 3 phone calls to home, 3 cell phone calls, 3 text messages in regards to the survey to be completed by the students. Can the board not combine my 3 children together since I have one Family Room account so that I don't get multiple messages for the same thing? It is really annoying!!!
0 votes -
Email address. To be able to sens an email to school
A link to be able to swns an email to school for queations and concerns
0 votesThank you for your feedback!
This suggestion will be taken under review for future versions of My Family Room.
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